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If you are a design agency or webmaster with a lot of clients using WordPress this is a great plugin.  The plugin allows your clients to contact you for support inside the Wordpess admin.  This is a great way to stay connected with your clients and encourage a line of communication with them!

I just read a great article at Smashing Magazine that is a must read for anyone thinking about a new website.  We build 95 percent of our websites with a content management system that allows the client to update and edit their content with ease.  The article helps explain the capabilities of content management systems and the basic principles behind  them.

Click Here to read the article!